How does HOUNDBOX work?

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1) REGISTER

To get your address in the United States, register here. With HOUNDBOX your subscription is completely free.

Enter the address where you wish to receive your packages in Mexico, as well as your email and other information.

Make sure all your information is entered correctly and accordingly, remember that a successful delivery depends on your address info.

Do not wait any longer and start shopping!

2) RECEIVE YOUR PIN

When you complete your registration, automatically you will receive an email from HOUNDBOX with your Personal Identification Number (PIN).

When you purchase something, you must enter this PIN and the address we provided you with, which is the shipping address.

HOUNDBOX will receive your packages, and will identify your profile through the PIN with which the goods arrive, and then send your purchases to the address you registered.

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3) PURCHASE

When you make your purchases you must fill out the "Shipping Address" form with your HOUNDBOX address in the United States. Your HOUNDBOX address in the USA is the following:

HOUNDBOX (your PIN and your name)
801 Union Pacific Ste. 6
Laredo, Texas, USA
ZIP Code 78045

Without your PIN we will not be able to identify your delivery address in Mexico in order to deliver your packages.

4) PAYMENT

With HOUNDBOX you can pay by credit or debit card.

Rest assured that your data is protected and supported through our trusted seals and international security protocols (SSL).

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5) By logging in you will be able to:

  • View a photograph of your goods, ticket or purchase invoice.
  • Learn about the charges for shipping, taxes, insurance and other additional charges related to your packages.
  • Edit your personal address.
  • Edit the details of your credit or debit card.
  • Edit the type of service.
  • Review the history of your purchases and shipments.
  • Give us specific instructions about your packages.

6) TRACK

Track your packages and check their status.

From My HOUNDBOX check the status of your packages since they arrive to your USA address until the time they are delivered to your home in Mexico.

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HoundBox | HoundExpress Partner